Computer Science student focused on backend development, networking, and real-world systems.
View Projects Contact MeI build and maintain real web systems using Python, Flask, and modern web technologies, with a focus on deployment, reliability, and practical problem solving.
My experience includes supporting technical operations in IT and data environments, where I worked on troubleshooting, system support, and structured issue resolution in real business settings.
I have deployed and managed a live production website for a small business using Linux servers, Nginx, SSL, and Cloudflare, giving me hands-on exposure to how real applications are hosted and maintained in production.
I am currently building stronger skills in JavaScript, backend development, and networking to transition into enterprise-level software and infrastructure roles like web development internships and IT systems teams.
I worked in a fast-paced operational data environment supporting senior leadership with reporting, analysis, and automation. My role focused on turning raw operational data into structured insights used in weekly management reviews. I built automation tools using Excel VBA to reduce manual reporting work and improve accuracy across recurring reports. I also worked with datasets in Excel and SQL-based workflows to validate, organize, and analyze performance metrics. These insights were presented in PowerPoint reports and leadership meetings, where they supported operational decision-making across teams. This role taught me how large-scale organizations use data to drive decisions, and how to communicate technical findings to non-technical stakeholders.
I worked in a structured telecommunications support environment providing technical assistance for ADSL broadband and VoIP services. My role involved diagnosing connectivity, line stability, and configuration issues using standardized troubleshooting procedures. I analyzed customer-reported symptoms, tested service status, and identified whether issues were caused by local equipment, network configuration, or service outages. I used internal ticketing systems to log, track, and manage cases from initial report through resolution. When required, I escalated complex issues to field engineering teams and coordinated follow-up actions to ensure service restoration.
I worked as a computer and phone technician providing hands-on hardware and software repair services in a customer-facing environment. My responsibilities included diagnosing system failures, identifying faulty components, and performing repairs such as screen replacements, hardware swaps, and system restorations. I also handled operating system installations, driver configuration, and troubleshooting of performance and boot issues. In addition to technical repair work, I communicated directly with customers to explain problems, repair options, and costs in a clear and understandable way. This required balancing technical accuracy with customer service and trust-building.
Email: cschristiantorres@gmail.com